Is there an additional shipping charge? We offer free shipping on orders.
From where are the orders shipped? All purchase are shipped from our warehouse in Mumbai – India, via courier.
How long will it take for my order to reach me? Order once accepted will be delivered Pan India usually within 5 to 8 working days. Delivery times are affected by product availability, customers' geographic location, shipping destination & courier partner's delivery me to location.
What are the delivery timings? Orders are delivered between 10:00 AM – 8:00 PM, Monday to Saturday.
Do I need to be present to receive my order? Yes, goods must be signed for upon delivery. • If you cannot be present, please arrange for an alternative person (family member, colleague, neighbor, etc.) to sign on your behalf. • Please note: We take no responsibility for goods signed by an alternative person.
What if my order is damaged or has shortages? • Zylo House of brands Private Limited is not responsible for damage after delivery. • All claims for shortages or damages must be reported to customer service on the day of delivery.
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